Julia Chapelle, is the Director of Loyalist Certification...

Alan Calder is a leading author on information security and IT governance issues. He is chief executive of IT Governance Limited, the...

Cathy is a long time technical leader within the Enterprise Technology, creating change to drive the Enterprise Infrastructure and...

Graham has over 19 years of experience in Information Technology covering many skill sets and industries. Within the practice of IT...

Suzanne Osborne has had over 10 years of experience in ITIL and IT Service Management. Having played roles in various front-line...

David was the principal architect of Consulting-Portal’s IT Service Management methodology and ITSM services. As CEO David remains very...

Malcolm Fry began his IT career in 1967, and in the following years took on development, operational and management roles for retail,...

Jayne Groll, co-founder and President of ITSM Academy, Inc. is an ITIL Expert™ and ITIL® Service Manager, with Distinction. She holds...

Patrick Bolger joined Hornbill in 1998 as...

Dave Howard is National Manager – Service Management for Toyota Financial Services. In this role, Dave is the ITIL Champion and is...