Patrick Bolger is Chief Marketing Officer at Hornbill, a leading provider of service management software solutions.  His...

Graham has over 19 years of experience in Information Technology covering many skill sets and industries. Within the practice of IT...

David was the principal architect of Consulting-Portal’s IT Service Management methodology and ITSM services. As CEO David remains very...

Malcolm Fry began his IT career in 1967, and in the following years took on development, operational and management roles for retail,...

Jayne Groll, co-founder and President of ITSM Academy, Inc. is an ITIL Expert™ and ITIL® Service Manager, with Distinction. She holds...

Cathy is a long time technical leader within the Enterprise Technology, creating change to drive the Enterprise Infrastructure and...

Tim Dewey has been an active part of the service and support industry for over 15 years. Tim has been responsible for the Education and...

John has extensive experience in IT and the IT education marketplace. John began his career at Nabisco Brands in IT then established and...

A self-described "relationship geek," Phil Gerbyshak has given thousands of people the keys to engaging business relationships. A public...

Business Development Director of the Marval Group, Don is regarded as the Godfather of ITIL. He has been responsible for the design and...