Upcoming Events
Thought Rock is an active host and sponsor of industry
events for IT Support & Service Management leaders
and professionals. As a catalyst for business
innovation and continuous learning, we host
and support engaging leadership forums for:
- Sharing best practices and in-the-trenches experience
- Learning about industry trends and current issues
- Gaining new ideas and improving performance
- Networking and career development
- Collaborating with colleagues
September 15, 2010
September 15,2010 - ITIL v3 Foundation Certification Course
This three day course provides the groundwork for the ITIL® Foundation certificate in IT Service Management. Certification validates that the student has gained the knowledge of the ITIL® terms, structure and basic concepts and has comprehended the...
Next Class: September 15, 2010
Delivery: Classroom
Subject: ITIL
Cost: $1,495.00
Read More: September 15,2010 - ITIL v3 Foundation Certification Course
Next Class: September 15, 2010
Delivery: Classroom
Subject: ITIL
Cost: $1,495.00
Read More: September 15,2010 - ITIL v3 Foundation Certification Course
September 15, 2010
September 15, 2010 - Virtual - ITIL v3 Foundation Certification Course
This three day course provides the groundwork for the ITIL® Foundation certificate in IT Service Management. Certification validates that the student has gained the knowledge of the ITIL® terms, structure and basic concepts and has comprehended...
Next Class: September 15, 2010
Delivery: Virtual Classroom
Subject: ITIL
Cost: $995.00
Read More: September 15, 2010 - Virtual - ITIL v3 Foundation Certification Course
Next Class: September 15, 2010
Delivery: Virtual Classroom
Subject: ITIL
Cost: $995.00
Read More: September 15, 2010 - Virtual - ITIL v3 Foundation Certification Course
September 21, 2010
September 21, 2010 - HDI Support Centre Manager Certification Course
Gaining C-level management support and effectively communicating the pivotal role of the support center is crucial to any support operation's success. For this reason, the support center manager must act as a support leader and strategically align...
Next Class: September 21, 2010
Delivery: Classroom
Subject: IT Support
Cost: $1795.00
Read More: September 21, 2010 - HDI Support Centre Manager Certification Course
Next Class: September 21, 2010
Delivery: Classroom
Subject: IT Support
Cost: $1795.00
Read More: September 21, 2010 - HDI Support Centre Manager Certification Course
September 22, 2010
September 22, 2010 - Virtual Support Professional Course
The Virtual Support Professional course is our exclusive 1-day certification course for the remote service and support workforce. This course delivers best practices required for service and support professionals to successfully support customers...
Next Class: September 22, 2010
Delivery: Virtual Classroom
Subject: IT Support
Cost: $499
Read More: September 22, 2010 - Virtual Support Professional Course
Next Class: September 22, 2010
Delivery: Virtual Classroom
Subject: IT Support
Cost: $499
Read More: September 22, 2010 - Virtual Support Professional Course
September 23, 2010
September 23rd & 30th - Virtual Support Manager Course
The VIRTUAL Support Manager 2-day course is designed to train IT leaders and Managers on effective management of a remote service and support workforce. This innovative course material includes best practice terminology for the VIRTUAL Support Team,...
Next Class: September 23, 2010
Delivery: Virtual Classroom
Subject: IT Support
Cost: $999
Read More: September 23rd & 30th - Virtual Support Manager Course
Next Class: September 23, 2010
Delivery: Virtual Classroom
Subject: IT Support
Cost: $999
Read More: September 23rd & 30th - Virtual Support Manager Course




